For routine maintenance and repairs, call 410-704-2481.
You can find instructions for requesting specific services below. While routine maintenance and repairs are provided free of charge, larger projects and special cleaning may be billed to the department. For urgent concerns, call Work Control 24/7 at 410-704-2481.
| Service Description | Service Type | Charge | Ordering Process |
|---|---|---|---|
| Air conditioning | Maintenance | No | Call 410-704-2481 |
| Bathroom repairs | Maintenance | No | Call 410-704-2481 |
| Bookshelves – building/hanging | Alteration | Yes | Complete a work order form |
| Carpentry projects | Alteration | Yes | Complete a work order form |
| Carpet repairs | Maintenance | No | Call 410-704-2481 |
| Carpet replacement/installation | Project | Yes | Complete a project request form |
| Ceiling repairs | Maintenance | No | Call 410-704-2481 |
| Cleaning for an event | Event | Yes | Complete a work order form |
| Cleaning - rooms, bathrooms, floors, hallways, etc. | Housekeeping | No | Call 410-704-2610 |
| Cleaning offices | Housekeeping | Depends | Call 410-704-2610 |
| Door/Lock repairs | Maintenance | No | Call 410-704-2481 |
| Electrical power installation/ add capacity | Alteration | Yes | Complete a work order form |
| Electrical power repairs | Maintenance | No | Call 410-704-2481 |
| Elevator repairs | Maintenance | No | Call 410-704-2481 |
| Emergency repairs | Call 410-704-2481 | ||
| Floor repairs | Maintenance | No | Call 410-704-2481 |
| Furniture repair | Departmental responsibility | ||
| Heat | Maintenance | No | Call 410-704-2481 |
| Icy sidewalks | Maintenance | No | Call 410-704-2481 |
| Key card for access system | Access | No | Contact building or key coordinator |
| Key Requests | Access | Yes | Contact key coordinator |
| Lighting repairs | Maintenance | No | Call 410-704-2481 |
| Lock changes/rekey | Alteration | Yes | Contact key coordinator |
| Lock repairs | Maintenance | No | Call 410-704-2481 |
| Lockouts | Access | No | Contact key coordinator |
| Moving furniture or materials | Alteration | Yes | Complete material management service request; visit Material Management website for more info. |
| Odors | Maintenance | No | Call 410-704-2481 |
| Painting - offices | Alteration | Yes | Complete a work order form |
| Painting - public areas | Maintenance | No | Complete a work order form |
| Pest Control | Maintenance | No | Call 410-704-2481 |
| Plumbing – new installation | Alteration | Yes | Complete a work order form |
| Plumbing – repairs | Maintenance | No | Call 410-704-2481 |
| Recycling pickup | Housekeeping | No | Call 410-704-2481 |
| Rent a car/van | Fleet | Yes | Visit Fleet Services website for more info. |
| Roofing repairs/leaks | Maintenance | No | Call 410-704-2481 |
| Security alarm system repairs | Maintenance | Depends | Complete a work order form |
| Sidewalk repairs | Maintenance | No | Complete a work order form |
| Signage | Alteration | Yes | Complete a work order form |
| Snow or ice removal | Maintenance | No | Call 410-704-2481 |
| Trash pickup or removal | Housekeeping | No | Call 410-704-2481 |
| Wall changes – move, build, demolish | Project | Yes | Complete a project request form |
| Water fountain repairs | Maintenance | No | Call 410-704-2481 |
| Window and glass repairs | Maintenance | No | Call 410-704-2481 |