Hours & Locations
OTS Student Computing Services (SCS) has multiple locations to support students needing technology resources and assistance.
Locations
OTS Student Computing Services (SCS) locations:
- Tech Services desk on the main floor of Cook Library
- Full-service location and Multimedia Lab in Cook Library Room 35
- TUNE second-floor information desk
Hours
Fall 2023: August 25-Dec. 22
TECH SERVICES DESK, CHAT, EMAIL, TEXT & PHONE SUPPORT
Monday-Thursday: 8 a.m.-10 p.m.
Friday: 8 a.m.-4 p.m.
Saturday: closed
Sunday: noon-6 p.m.
EXCEPTIONS
Dec. 19-21: 9 a.m.- 4:30 p.m.
Dec. 22: 9 a.m.-4 p.m.
CLOSED (university holidays): Sept. 4., Oct. 13, Nov. 22-24, Dec. 23-Jan. 1.
COOK 35: OTS MULTIMEDIA LAB
Monday-Thursday: 10 a.m. – 8 p.m.
Friday: 10 a.m. - 4 p.m.
Saturday and Sunday: closed
EXCEPTIONS
CLOSED (university holidays): Sept. 4., Oct. 13, Nov. 22-24, Dec. 23-Jan. 1.
TUNE: Computer Lab & Service Desk
See hours.
Support Options
- Chat: Click Chat... to launch
- Phone: 410-704-5151
- Email: techsupport AT_TOWSON
- Text Messaging: 410-324-7271
- Online: submit a TechHelp service request or access self-help Knowledge Base articles
- Walkup (no appointment necessary): Academic Commons, Cook Library Main Floor. See hours.
- Make an in-person appointment: Academic Commons, Cook Library Main Floor